CertLink FAQ

Q: What is CertLink™?
A: CertLink is an online program that presents approximately 10-15 practice focused questions per quarter that can be answered on your schedule. 

Q: How does CertLink™ work?
A: 10-15 questions will be released quarterly to each participating diplomate. Diplomates will be able to work at their own pace and answer individual questions any time during the quarter period. Five minutes will be allotted to answer each question. Upon answering each question, diplomates will be given immediate feedback including the rationale for the correct answer and references. 

Q: Who is eligible to participate in CertLink™?
A: : Diplomates who have a non-expired board certificate and are actively meeting Continuing Certification (CC) requirements are eligible to participate in CertLink™. If you have an ABOHNS Sleep subspecialty certificate, please contact the office for information on how CertLink applies to you. .

Q: Can a non time-limited board certified Diplomate participate in CertLink™?
A: : Yes, so long as the diplomate is participating in the Continuing Certification (CC) program. Please contact Amar Preet at moc@abohns.org if you would like to enroll in the CC Program.

Q: What practice focus areas are available in CertLink™?
A: CertLink has 7 practice focus areas and 2 sub-specialty areas

Q: Can a diplomate change their practice-focus area in CertLink™?
A: Once you select you PFA, you will have to complete all CertLink questions in the given year under that PFA. If you want to change your specialty please contact Amar Preet at moc@abohns.org.

Q: Is there a fee to participate in CertLink™?
A: No. The annual $310.00 fee covers all components of Continuing Certification (CC) including CertLink™.

Q: How can diplomates enroll for CertLink™?
A: There is an annual enrollment period for CertLink. During enrollment Diplomates can enroll in CertLink by logging in to their diplomate portal at www.abohns.org. via their online Diplomate profile. If you have any questions, please contact us at moc@abohns.org or 713-850-0399.

Q: Is there incentive to participate in CertLink™?
Annual participation by answering at least 30 questions gives the Part II self-assessment credit and 10 category 1 PRA AMA CME credits which are awarded by the American Academy of Otolaryngology-Head and Neck Surgery Foundation (AAO-HNS/F).

Q: Is CertLink™ available to new Diplomates?
A: Yes. All ABOHNS Diplomates are enrolled in CertLink after becoming certified.

Q: What are the successful participation requirements for CertLink™?
A: The CertLink program will present a total of 40 new questions each year specific to a practice focus area. All questions must be answered and submitted by the end of each year. 

Q: How does a diplomate know whether he/she meets successful participation requirements?
A: Diplomates will receive immediate feedback regarding the percentage of questions answered correctly to help them gauge how they are doing. There will be several reminders sent if there are still questions left to answer as the end of each quarter approaches. Questions will roll over to the next quarter if not answered in any quarter. All questions must be answered and submitted by the end of the year.

Q: What happens if a diplomate participating in CertLink™ does not meet the requirements?
A: Diplomates not meeting standards, there is an opportunity for remediation and this policy can be found on the ABOHNS website.

Q: What if a diplomate no longer wants to participate in the CertLink™ program?
A: Diplomates may choose to stop participating at any time. However, if successful participation requirements are not met, diplomates will have to go through the reinstatement process.

Q: Will there be a sabbatical or accommodations for life circumstances for CertLink™ participants?
A: If any life events happen, please contact Continuing Certification Specialist Amar Preet at moc@abohns.org of call the office at 713-850-0399 to discuss the situation.

Q: What are the system requirements for my computer?
A: CertLink™ will be compatible with most common browsers including Google Chrome, Mozilla Firefox, Internet Explorer, and Microsoft Edge, and can be used on a desktop or laptop computer. Diplomates will also need a consistent and reliable internet connection. For more details https://www.mycertlink.org/Dashboard/TechnicalRequirements.aspx

Q: Is CertLink™ mobile device friendly?
A: For optimal performance it is currently encouraged to use a desktop or laptop computer. Some items will contain visuals, which are best viewed on a larger display. Mobile friendly interfaces are being explored, including the possibility of an app.

Q: How many questions will the diplomate receive per quarter?
A: 10-15 multiple choice questions will be available each quarter.

Q: How much time is allotted to answer each question?
A: Diplomates will have 5 minutes to answer each question.

Q: What happens if time runs out on a specific question before the answer is submitted?
A: If no answer is submitted, the question will be scored as incorrect.

Q: Do all questions have to be answered at once?
A: No. Questions can be answered at a diplomate’s convenience so long as all questions are answered by the end of each quarter. Questions may be answered one at a time, in small batches, or all in one sitting. Once a question is presented, however, it must be answered. Any remaining questions that are not answered once a quarter is complete will roll over to the next quarter.

Q: Can resources be used to answer questions?
A: Questions should not require pre-exam studying or the use of books and online materials while answering. All resources (e.g., books, internet, etc., except another person.) may be used, however, as long as the question is answered during the allocated time (5 minutes). The only resource that cannot be used in that 5-minute period is consulting with another person to help answer the question. ABOHNS CertLink™ questions are written to assess the "walking around" knowledge for an otolaryngologist without needing to consult a text or a colleague. Diplomates will be asked to review and sign the ABOHNS CertLink™ Participant Agreement, which explicitly states what resources can and cannot be used.

Q: What is a clone question?
A: For questions you get incorrect, a similar question will be given at a later date. If the clone question is answered correctly showing learning from getting the initial question incorrect, then full credit for the question initially answered will be given.

Q: How will CertLink™ questions be scored and what type of feedback will a participant receive?
A: Participants will receive immediate feedback on answered items. Score performance (i.e. total number of questions, number of questions answered correctly, and percentage of questions answered correctly) will be also available. Your CertLink Dashboard will give additional details on categories of questions and performance in each one.

Q: What is the passing standard?
A: Each year the performance goal will be communicated with all diplomates 

Q: How will a diplomate know new questions are available?
A: New questions will be available at the beginning of each quarter. Email notification is used to keep you updated. Please make sure your contact information is current via your ABOHNS profile.

Q: How often are reminder notifications sent?
A: Diplomates will be sent a notification when questions are first available at the beginning of the quarter as well as a reminder every 30 days, 1 week, and 2 days before the end of the quarter if there are unanswered questions remaining in the diplomate’s portfolio. Any remaining questions that are not answered once a quarter is complete will roll over to the next quarter. The final due date each year will be communicated with all diplomates via email reminders.

Q: How do diplomates notify the ABOHNS about an issue or feedback they have regarding a CertLink™ question or the program in general?
A: Feedback can be submitted via the CertLink™ Help Section or by contacting the ABOHNS at abohns@mycertlink.org

Q: What ADA accommodations will CertLink™ offer?
A: Accommodations will be made available based on the ABOHNS ADA Policy. Please contact us at moc@abohns.org or call our office at 713-850-0399 if you have questions.